OUR DESIGN PHILOSOPHY
Universal Manufacturing & Design engineers unique products to address market needs and provide custom solutions where the market does not offer. It is our goal to provide CHOICE and redefine the definition of QUALITY. Our approach to manufacturing is the perfect embodiment of innovation.
CUSTOMER SERVICE PHILOSOPHY
We did not want to stop at creating the best products in the markets we serve. We wanted to redefine the meaning of customer service. We continually conduct market research and listen to our customers. Our companies do not force minimum purchases on the products we sell or constantly change prices. We offer clear pricing without the high pressure sales tactics.
Our engineering team is second to none in industry experience and product knowledge. Our management team is comprised of seasoned business leaders that know how to run a company with a mindset of giving customers the best possible products, combined with outstanding customer service. You will find our leadership team to be friendly, professional, and collaborative. We do not believe in high pressure sales tactics and making our customers buy things they do not need or want.